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Abstract

Domain

MACHINE LEARNING

Title

Contextual Meaning-Based Approach to Fine-Grained Online Product Review Analysis for Product Design

Abstract

In this article, we collected the reviews from the Amazon product review site and manually labeled a set of 923 candidate reviewer groups. The groups are extracted using frequent itemset mining over brand similarities such that users are clustered together if they have mutually reviewed (products of) a lot of brands. We hypothesize that the nature of the reviewer groups is dependent on eight features specific to a (group, brand) pair. We develop a feature-based supervised model to classify candidate groups as extremist entities.